Privacy Policy

Last Updated: September 2026

Maison Rose respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit maisonrose.co, make a purchase, communicate with us or otherwise interact with Maison Rose.

Information We Collect

When you visit our website, make a purchase, create or use an account, contact us, subscribe to our communications or otherwise interact with Maison Rose, we may collect personal information such as your name, email address, phone number, billing and shipping address, order information and other information you choose to provide.

We may also automatically collect certain information about your device and use of our website, such as your IP address, browser or device information, pages viewed and interactions with our website. This information may be collected through cookies and similar technologies.

Payment information is processed through Shopify and/or the payment providers available through our store. Maison Rose does not independently store your complete payment card information.

How We Use Your Information

We may use your personal information to process and fulfill orders, arrange shipping or pickup, provide customer service, communicate with you about your purchases, manage returns or inquiries, operate and improve our website, prevent fraud or misuse, maintain appropriate business records and comply with applicable legal requirements.

Where you have provided the appropriate consent, we may also use your information to send you marketing communications about Maison Rose, including new products, collections, promotions and other updates.

We limit the collection, use and disclosure of personal information to purposes that are appropriate and necessary for our business and services.

Consent

By providing personal information for purposes such as completing a transaction, placing an order, arranging delivery or pickup, or requesting customer service, you consent to our collection, use and disclosure of that information as reasonably necessary to provide the requested service.

Where consent is required for a secondary purpose, such as certain marketing communications, we will request the appropriate consent or provide you with an opportunity to decline.

You may withdraw your consent at any time, subject to applicable legal or contractual restrictions.

Email & Marketing Communications

If you subscribe to Maison Rose marketing communications, we may send you emails about new products, collections, promotions and other brand updates.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting us at info@maisonrose.co.

Canadian commercial electronic messages are subject to Canada’s Anti-Spam Legislation (CASL), which includes consent and unsubscribe requirements. 

SMS & Mobile Messaging

If you choose to subscribe to SMS or other mobile marketing communications from Maison Rose, we may use your phone number and related information to send the communications you have requested.

We may share information necessary to provide these messages with service providers that assist us with mobile messaging and telecommunications services.

We do not sell or rent your phone number to third parties for their independent marketing purposes.

You may withdraw your consent to receive marketing messages in accordance with the instructions provided in those messages or by contacting us.

Shopify & Service Providers

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services.

We may use Shopify and other third-party service providers to help us operate our business, including providers involved in payment processing, order fulfillment, shipping, website functionality, analytics, marketing, communications and customer service.

These providers may process personal information on our behalf where necessary to provide their services. Their handling of personal information may also be governed by their own privacy policies and applicable laws.

Cookies & Similar Technologies

Our website may use cookies, pixels and similar technologies to operate the website, remember preferences, understand how visitors interact with our site, measure performance and, where applicable, support advertising and marketing activities.

Depending on your location and applicable law, you may have choices regarding certain cookies or tracking technologies through your browser, device settings or any privacy controls made available on our website.

Disclosure of Personal Information

We may disclose personal information to service providers where reasonably necessary to operate Maison Rose and provide our products and services.

We may also disclose information where required or permitted by law, to respond to lawful requests, to protect our rights or the rights and safety of others, or in connection with a business transaction such as a merger, acquisition, financing or sale of all or part of the business.

We do not sell personal information for profit.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting and business requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it, where appropriate.

That reflects an important PIPEDA principle: information generally should not be retained longer than necessary for its identified purposes. 

Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use or modification.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

This wording is preferable to promising specific technologies because Canadian privacy guidance focuses on safeguards appropriate to the sensitivity of the information rather than prescribing one particular technology. 

Your Privacy Rights

Subject to applicable law, you may request access to the personal information we hold about you and ask us to correct inaccurate or incomplete information.

You may also withdraw consent to certain uses of your information, subject to applicable legal or contractual restrictions.

To submit a privacy request or ask a question about how Maison Rose handles personal information, contact us at info@maisonrose.co.

Canadian privacy guidance recognizes rights relating to access and correction of personal information. 

Third-Party Links

Our website may contain links to websites or services operated by third parties. Maison Rose is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, practices or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Questions & Contact Information

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, withdraw consent where applicable, or raise a privacy concern, please contact:

Maison Rose
101 Innovation Dr., Unit 3
Woodbridge, Ontario, Canada
Email: info@maisonrose.co
Phone: (647) 954-0812