Due to our products being handmade, we unfortunately do not offer returns or exchanges. 

When creating a handmade candle or soap, we test each and every batch to ensure that there are no defects to any of our products, on our end.

If you have any questions or concerns about a candle you receive, please contact us at info@maisonrose.co and we will get back to you within 24 hours.

Please include your name and order number, along with a photo of your product, within 48 hours.